WATCH | How competition has intensified among SA’s banks

Picture: 123RF/RAWPIXEL
Picture: 123RF/RAWPIXEL

It may not be significant to them now in terms of numbers, but the big banks are increasing their efforts to retain their consumer customers, with the arrival of the new digital banks.

Mergence investment analyst Nolwandle Mthombeni joined Business Day TV to talk about the future of banking and the banks’ customer retention programmes.

Mergence investment analyst Nolwandle Mthombeni talks to Business Day TV about the newcomers to the local banking industry

Or listen to the full audio:

X