Wendy Knowler is one of SA's foremost consumer journalists, known for her columns published by TimesLIVE and her contributions to radio stations. She also hosts training workshops for businesses around SA. Her expertise is based on 20 years of mediating conflict between consumers and companies.
Treating expired food as illegal does more harm than good
OpinionFood past its best-before date has been scientifically proven to remain safe for quite some time after that
R386m paid to complainants who asked insurance ombuds for help
NewsClaims relating to cars made up about 40% of complaints lodged by policyholders to the ombudsman for short-term ...
Never trust an invoice sent as an email attachment as expensive cons are rife
NewsA Supreme Court of Appeal judgment this week went against the buyer of a home who unwittingly paid R5.5m into the bank ...
KFC Add Hope: one franchise added punishment for staffers not getting enough customers to ...
NewsThe fast food chain says it has taken action against a franchise shop which threatened customer-facing staff whose ...
The 'unbelievable' Makro deals which proved unattainable
NewsSome had placed and paid for multiple orders - one of them 25 items, Makro confirmed - and almost half of them (46%) ...
There are legal consequences if your bank has the ‘wrong’ address
Do you know which address your bank has on record as your chosen address; the address to which legal documents must be ...
Despite corporate promises and apologies, dodgy ‘deals’ keep happening
The more things, change, the more they stay the same.
Warrant of arrest issued for Priority Escapes' MD
NewsPolice have issued an arrest warrant for alleged holiday swindler Francois Swart, whose Fourways-based travel agency ...
Tea light test — if you're looking for bang for your bucks, check this out
NewsMost manufacturers claim their little foil encased candles burn for a minimum of four or six hours, but do they live up ...
Fraudsters are leaving South Africans in financial ruin
OpinionA totally wrong assumption is costing many South Africans dearly; to the point of financial ruin in some cases.