Wendy Knowler Consumer journalist

Wendy Knowler is one of SA's foremost consumer journalists, known for her columns published by TimesLIVE and her contributions to radio stations. She also hosts training workshops for businesses around SA. Her expertise is based on 20 years of mediating conflict between consumers and companies.

Not just any mask will do — buffs and masks with valves are pretty ineffective

News

They may be more comfortable and easier to breathe through, but face masks with valves or vents, masks with a single ...

Presence of virus antibodies does not mean you’re immune

Weeken Post

According to guidance published by many health authorities, including the UK’s department of health and social care in ...

Why did baby wipes have such a bad whiff?

News

Whatever caused a batch of Johnson & Johnson baby wipes on the SA market to smell “off" - resulting in many parents ...

Kulula and BA passengers make up R9m worth of 'unused reservations' on Comair's business ...

News

They wanted a refund for their airfares, but instead ended up being on a very long list of Comair’s creditors in the ...

About 5 million South Africans don't know they have insurance to help weather a financial ...

News

More than a quarter of South Africans who have credit life insurance policies don’t know they have them

Refunds easy with online purchases, not with items bought in store

Weeken Post

If you pay for something online and when it arrives it looks nothing like the photo on the retailer’s website — or it’s ...

Watch-outs of the week: treat every e-mailed invoice with suspicion

News

In this weekly segment of bite-sized chunks of useful information, consumer journalist Wendy Knowler summarises news ...

Zero tolerance for mask-dodgers in SA's skies

News

Under fire from passengers for being lax about passengers not conforming to mask wearing regulations on board their ...

Liqui Fruit recall — it wasn't glass

News

Pioneer Foods recalled about 270,000 cans of its Liqui Fruit grape juice after three consumers reported finding “small ...

Glass particles discovery in Liqui Fruit grape juice cans sparks batch recall

News

An entire batch of Liqui Fruit red grape juice has been recalled after three consumers found “small shards of glass” in ...

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