Wendy Knowler Consumer journalist

Wendy Knowler is one of SA's foremost consumer journalists, known for her columns published by TimesLIVE and her contributions to radio stations. She also hosts training workshops for businesses around SA. Her expertise is based on 20 years of mediating conflict between consumers and companies.

Treating expired food as illegal does more harm than good

Opinion

Food past its best-before date has been scientifically proven to remain safe for quite some time after that

R386m paid to complainants who asked insurance ombuds for help

News

Claims relating to cars made up about 40% of complaints lodged by policyholders to the ombudsman for short-term ...

Never trust an invoice sent as an email attachment as expensive cons are rife

News

A Supreme Court of Appeal judgment this week went against the buyer of a home who unwittingly paid R5.5m into the bank ...

Editors Choice

KFC Add Hope: one franchise added punishment for staffers not getting enough customers to ...

News

The fast food chain says it has taken action against a franchise shop which threatened customer-facing staff whose ...

Editors Choice

The 'unbelievable' Makro deals which proved unattainable

News

Some had placed and paid for multiple orders - one of them 25 items, Makro confirmed - and almost half of them (46%) ...

There are legal consequences if your bank has the ‘wrong’ address

Weeken Post

Do you know which address your bank has on record as your chosen address; the address to which legal documents must be ...

Despite corporate promises and apologies, dodgy ‘deals’ keep happening

Weeken Post

The more things, change, the more they stay the same.

Warrant of arrest issued for Priority Escapes' MD

News

Police have issued an arrest warrant for alleged holiday swindler Francois Swart, whose Fourways-based travel agency ...

Tea light test — if you're looking for bang for your bucks, check this out

News

Most manufacturers claim their little foil encased candles burn for a minimum of four or six hours, but do they live up ...

'Unexpected error' has scores losing out on Vodacom's Black Friday deals

News

'I don't want a refund, I want the goods I paid for', a Vodacom customer said after his 75% Black Friday discount ...