Nursing college struggles to reach successful students
Private number calls being blocked or ignored has led to great frustration at the Lilitha Nursing College in Port Elizabeth as officials struggle to inform student nurses their applications to study have been successful.
The academic year for nurses started on Friday, but it was an uphill battle for officials to get successful candidates to the college.
After giving the problem some thought, officials said they realised the problem was that their phone line reflected as “private number” on cellphones and subsequently calls were being ignored or blocked.
On Wednesday and Thursday, frustrated officials turned to Facebook, asking prospective students to answer their phones.
“We are experiencing a great challenge with calling the candidates who have been accepted. Some of their phones are on voicemail. Some are not answering because we are calling from a private number, phones are just ringing.
“Please answer private number calls, the calls are continuing right now and some [of] those who were doing matric in 2018 will be called tomorrow morning,” the message read.
Candidate nurses in turn took to the social media platform to complain about bad coverage and missed calls.
Eastern Cape department of health spokesperson Lwandile Sicwetsha said those who could not be reached by phone had been given an opportunity to present themselves to the college’s Port Elizabeth campus on Monday.
“Government offices usually have a ‘private number’ and the college’s number has reflected like that for years,” he said.
He said Lilitha has been granted permission to recruit 350 first-year nursing students for the province at five campuses. Seventy of those will be trained in Port Elizabeth.
He said those who received missed calls from a private number or were not informed that they were successful were advised to go and check at the campuses where they submitted their applications...