Leading up to Black Friday and the days following it, expect your inbox – both on your phone and email – to be flooded with “special offers” that don’t exist, leading you to fake websites where you will be prompted to part with your banking details to fraudsters.
Days like Black Friday present the perfect opportunity for cyber criminals, says regional sales director at US-based cyber security software provider Fortinet, Doros Hadjizenonos.
If you fall for these phishing attacks you will not receive the goods you ordered – and could also become a victim of identity theft and have your bank accounts cleaned out by criminals, he says.
Phishing attacks can also be carried out through rogue mobile apps, which can also be used to mine for data or install ransomware. Be wary of unexpected invitations to install new apps on your mobile device, Hadjizenonos warns.
Chris Wood, the executive for card issuing and payments at Nedbank, says big shopping days like Black Friday are “fraught with dangers” as consumers who are caught up in scoring a good deal can so easily let down their guard and open themselves to being scammed.
“Many Black Friday deals require quick decisions if you don’t want to miss out, and this sense of urgency is exactly what gets cardholders into trouble, whether through overspending, neglecting basic card safety principles, or falling for scams,” Wood says.
Think before you act, he says. “It’s not just fake retailers who will try to scam you this Black Friday. The heightened shopping activity also results in a spike in criminals who pose as bank representatives and try to manipulate cardholders.
Beware of scammers; faked goods in Black Friday ‘specials’
Leading up to Black Friday and the days following it, expect your inbox – both on your phone and email – to be flooded with “special offers” that don’t exist, leading you to fake websites where you will be prompted to part with your banking details to fraudsters.
Days like Black Friday present the perfect opportunity for cyber criminals, says regional sales director at US-based cyber security software provider Fortinet, Doros Hadjizenonos.
If you fall for these phishing attacks you will not receive the goods you ordered – and could also become a victim of identity theft and have your bank accounts cleaned out by criminals, he says.
Phishing attacks can also be carried out through rogue mobile apps, which can also be used to mine for data or install ransomware. Be wary of unexpected invitations to install new apps on your mobile device, Hadjizenonos warns.
Chris Wood, the executive for card issuing and payments at Nedbank, says big shopping days like Black Friday are “fraught with dangers” as consumers who are caught up in scoring a good deal can so easily let down their guard and open themselves to being scammed.
“Many Black Friday deals require quick decisions if you don’t want to miss out, and this sense of urgency is exactly what gets cardholders into trouble, whether through overspending, neglecting basic card safety principles, or falling for scams,” Wood says.
Think before you act, he says. “It’s not just fake retailers who will try to scam you this Black Friday. The heightened shopping activity also results in a spike in criminals who pose as bank representatives and try to manipulate cardholders.
“If you receive a call from someone claiming to be from your bank, treat the call with suspicion. While it may legitimately be your bank, if the caller asks you for any of your personal or card details, it's almost certainly a scam. No bank will ever ask for you for these details in an email or over the phone,” Wood cautions.
If someone claiming to be from your bank calls you, ask them for their full name and designation, and then call the bank’s fraud department to verify the identity of the caller and the alleged fraudulent transaction(s) on your account(s).
Don’t call the bank on any numbers provided by the person claiming to be from your bank. Instead, call your bank’s fraud hotline – you should have this number stored on your phone for cases of emergency, such as when you need to block your card or place a hold on your account(s). When you give your bank such an important instruction, you must keep a note of who you spoke to and the time of your call to the bank.
To maximise the security of your debit and credit cards, Wood offers the following advice:
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