South African Airways (SAA) warned customers of online scams yesterday.
The first scam claims that customers have been selected to participate in a short survey and get two free tickets, with customers directed to a sham site.
A second scam is a false URL used for phishing for personal information from customers. SAA’s website is www.flysaa.com.
The airline said it is not running a competition which offers free tickets, and customers should not visit any sites that are different from theirs.
“We have taken note of these latest scams circulating on social media and distributed on other channels,” SAA spokesman Tlali Tlali said.
“We distance ourselves from any communication misleading the public and making false claims while pretending to be an official SAA channel, or those seeking to obtain personal information.”
The airline has previously experienced hoaxes, such as false recruitment drives enticing people to participate in competitions or seeking personal information.
SAA communication platforms are regularly updated and carry all official company messages.
SAA urged the public to be cautious, protect their personal details and crosscheck or verify information with the company before they decided to participate in competitions or other dubious requests for personal information.